Smart working and flexibility in the municipal administration

The Municipality of Bolzano has made work-life balance one of the most important objectives of its employee policies. Since 1995, many instruments have been introduced to improve work-life balance, such as flexible working hours, part-time work and child and elderly care leave. During this time, however, it has been observed that it is mainly female employees who change their working hours to cope with family commitments. Part-time work is not an optimal solution because then pensions are also reduced.Smart working, on the other hand, is a good solution for work-life balance that has been very much appreciated during the healthcrisis.

Smart working, which became available in November 2021, can be requested by all employees with work that can be performed away from the office. Employees and their managers agree on new working hours with a maximum of two days a week of smart working. Employees has a daily time slot in which they can be contacted. For the rest of the day they can work when it is most convenient for them.