Milan

Their good practices

The home (“smart”) working plan

During the pandemic, Milan City Hall began accelerating existing efforts to help city employees balance work and personal time. Thanks to recent provisions in Italian law, the Administration has been able to deploy a vast project (POLA – Piano Organizzativo del Lavoro Agile) of home or remote working (known locally as “smart” working) for its workforce.

The Nearworking Project

A recent survey found that 85% of remote workers find it difficult at times to work from home. These workers’ well-being is important to the Administration, which is trying to provide them with solutions that are respectful of their needs as well as of the quality and output of their work.